Refuse calls from those have blocked their numbers.

How it works:

When you’ve turned this service “on” any callers who have blocked their number from your Caller ID display will hear an announcement that you do not accept anonymous calls – and they should remove blocking and call back. All other calls will ring through as usual.

To “turn on” the service:

1. Lift the handset and listen for the dial tone.
2. Press *77.
3. Listen for a confirmation tone or announcement. Hang up.

To “turn off” the service:

1. Press *87.
2. Listen for a confirmation tone or announcement. Hang up.

Note: You will not be notified when or how many calls have been rejected.

Get through to busy numbers as soon they’re free.

How it works:

You can save time dialing busy numbers over and over. Your phone rings you as soon as the line is free, and automatically connects you.

How to use:

1. When you hear a busy signal, press and release the “switchhook”. Listen for a special tone.
2. If you’ve already hung up, lift the handset and listen for a normal dial tone.
3. Press *66.
4. If the line is still busy, hang up.  Your phone will check the number for up to 30 minutes.
5. A special callback ring alerts you if the line becomes free (some phones ring normally).
6. Lift the handset to automatically place the call.

To cancel your Callback request:

1. Press the “switchhook” and release.  Listen for a special dial tone.
2. If you’ve already hung up, lift the handset and listen for a normal dial tone.
3. Press *86.
4. Listen for the confirmation tone or announcement. Hang up.

Note:  To start the 30 minute clock, repeat steps 1-4 under “How to use”. Automatic Callback can check as many as 31 busy lines at once for you.  To know which call is being completed, you must subscribe to Calling Number service.  Does not work on 800 numbers, 900 numbers outside the specified service area, or on lines where Call Forward and some other call services have been activated.  The “switchhook” is the button the handset pushes down when you hang up the phone.  Some telephones have a Link or Flash key you can press instead.

Easily dial your last caller – even if you didn’t answer.

How to use:

1. Lift the handset and listen for a normal dial tone.
2. If you were already on the phone and ignored a call waiting tone, press and quickly release the “switchhook”.
3. Press *69.  Your call will go through like a normal call.

If the line is busy - hang up. Your phone will keep trying the line for up to 30 minutes. A special callback ring alerts you if the line becomes free (some phones ring normally).

To Cancel your Automatic Recall Requst:

1. Press*89.
2. Listen for the confirmation tone or announcement. Hang up.

Note: Does not work on 800 numbers, 900 numbers, numbers outside the specified service area, or on lines where Call forward and some other call services have been activated.

Let your calls follow you to another number.

How it works:

You can program your calls to ring at another number.  Each time a call is forwarded, your phone will make one short ring.  It can still be used to make outgoing calls.

To “turn on” the service:

1. Lift the handset and listen for the dial tone.
2. Press *72.
3. Listen for the dial tone.
4. Dial the number where you want your calls forwarded.
5. When the phone is answered, your Call Forward is in effect.

If the line is busy, or there’s no answer:  Hang up, within two minutes repeat steps 1-4 above. You’ll hear a confirmation tone to let you know your Call Forward is now working.

To “turn off” the service:

1. Lift the handset and listen for the dial tone.
2. Press *73.
3. Listen for the confirmation tone, then hang up.  Your Call Forward is now “off”, and calls will ring normally on your phone.

To change the “forward-to” number:

1. Turn off Call Forward.
2. Repeat steps 1-5 above to run on Call Forward, entering the new “forward-to” number.

Note: Dial the number exactly as if you are calling directly. For a local number, dial the 7 digit phone number. For a long distance number, dial ”1” plus the area code. Or if you have speed calling, you may dial one of your codes instead.

When your line is busy, your callers can reach someone else.

How it works:

Whenever you’re on the phone, you can be sure your callers can talk with someone else or can leave a message for you.  Easily turn it on or off, or change the forwarding number – anytime.

To “turn on” the service:

1. Lift the handset and listen for the dial tone.
2. Press *90.
3. Listen for the dial tone.
4. Dial the number where you want your calls forwarded.
5. When the phone is answered, your Call Forward is in effect.

If the line is busy, or there’s no answer:

Hang up. Within two minutes, repeat steps 1-4 above.  You’ll hear a confirmation tone to let you know the Call Forward Busy is now working.

To “turn off” the service:

1. Lift the handset and listen for the dial tone.
2. Press *91.
3. Listen for confirmation tone, then hang up. Your Call Forward Busy is now “off”.

To change the “forward-to” number:

1. Turn off Call Forward Busy (see directions above).
2. Repeat the steps above to turn on Call Forward Busy, entering the new “forward-to” number.

Note: Dial the number exactly as if you are calling directly. For a local number, dial the 7 digit phone number. For a long distance number, dial ”1” plus the area code. Or if you have speed calling, you may dial one of your codes instead.

Whenever you can’t answer, forward your calls to someone who can.

How it works:

If you can’t get to the phone, you can be sure that your calls won’t go unanswered.  You can be sure that your calls won’t go unanswered.  You can easily change the forwarding number, even choosing how many times your phone should ring.

To “turn on” the service:

1. Life the handset and listen for the dial tone.
2. Press *92.
3. Listen for the dial tone.
4. Dial the number of rings (from 2 – 9) to be allowed before the call is forwarded. Then, dial the number where you want your calls forwarded.
5. When the phone is answered, your Call Forward No Answer is in effect.

If the line is busy, or there’s no answer:

1. Hang up.
2. Within two minutes, repeat steps 1 – 4 above. You’ll hear a confirmation tone to let you know your Call Forward No Answer is now working.

To “turn off” the service:

1. Lift the handset and listen for the dial tone.
2. Press *93.
3. Listen for the confirmation tone, then hang up. Your Call Forward No Answer is now “off”.

To change the “forward-to” number:

1. Turn off Call Forward No Answer (see directions above).
2. Repeat the steps above to turn on Call Forward No Answer, entering the new “forward-to” number.

Note: Dial the number exactly as if you are calling directly.  For a local number, dial the 7 digit phone number.  For a long distance number, dial “1” plus the area code.  Or it you have speed calling, you may dial one of your codes instead.

You’ll know when another caller is trying to reach you.

How it works:

You can use your telephone without missing other calls. A special tone alerts you to a waiting call; the person calling you hears normal ringing.

To answer a waiting call:

1. When you’re on the phone, a special tone tells you a second call is waiting.
2. Simply press and quickly release the “switch-hook” on your telephone.  Your first caller is automatically placed on hold, while you’re connected with the second caller.

If you choose not to answer the incoming call:

1. You’ll hear a special tone to remind you of the waiting call.

To alternate between callers:

1. Simply press and quickly release the “switch-hook”. While you talk with one caller, the other will automatically be placed on hold.  Each conversation remains private.

To end either call:

1. Hang up.
2. Your phone will ring.
3. When you answer, you’ll be connected with the remaining caller.

Cancel Call Waiting

To “turn off” Call Waiting before making a call:

1. Lift the handset and listen for the dial tone.
2. Press *70.
3. Listen for the confirmation tone.
4. Dial the telephone number you wish to call.  Now, your call will not be interrupted by the Call Waiting tone.  Other callers will hear a busy signal.
5. After you hang up, Call Waiting automatically “turns on” again.

To “turn off” Call Waiting during a call:

1. Press and release the “switchhook”.
2. Press *70.
3. Listen for the confirmation tone.  You’ll automatically reconnected to your call.
4. After you hang up, Call Waiting automatically “turns on” again.

See who’s calling before you answer the phone.

How it works:

When you receive a call, the name and number of the person calling you is shown on your Caller ID display screen.

How to use:

1. When you receive a call, wait until your telephone completes the first ringing signal.
2. The telephone number calling you – and the name associated with the that number in telephone company records – will automatically appear on your display screen.
3. If you choose to answer the call, the name and number will remain on the screen until you or the caller hangs up.

Note: Subscription to Calling Name and Number service requires the lease or purchase of a display telephone or an add-on display unit.  If the letter “P” or “Private” appears on your display after the first ring, the caller may have blocked the display of their name and number by pressing *67 before placing the call.  You can choose whether or not to answer the call.  If “unknown name”, “unknown number”, “out of the area” or “0” appears, the caller is in an area that does not support calling number services.

Decide which calls you’ll take.

How it works: 
You can program your phone to accept only those calls from a special list of people.  When your service is “turned on”, your phone will accept only calls from those in your Selective Call Acceptance list. All others will hear an announcement that you’re not accepting calls at this time.

To “turn on” the service:

1. Life the handset and listen for the dial tone.
2. Press *64.
3. Listen for an announcement telling you whether the feature is currently on or off.  The recorded voice will then tell you how many (if any) numbers are currently stored in your acceptance list.
4. Follow the voice instructions and dial 3 to turn the feature On (if it is currently off) or turn the feature Off (if it is currently on).

To add the last caller to your acceptance list:

1. Press #01#.

To hear the phone numbers on your list:

1. Dial 1.
2. After the list is read, voice instructions will follow.

To add a number to your list:

1. Press #.
2. Follow the voice instructions you’ll hear.  You can store up to 31 phone numbers in your list.

To remove a number from your list:

1. Press*.
2. Follow instructions to remove any or all of those numbers from your forward list.

To hear instructions again:

1. Dial 0.

Note: You may press 1, 0 # or * at any time rather than waiting for the voice instructions.  The list you create here is separate from any other lists you may be using for Distinctive Ringing/Call Waiting, Selective Call Forwarding, Selective Call Rejections, and similar services.

Decide which callers should follow you to another number.

How it works:

You can program your phone to forward only those calls from a special list of number to another number – such as your cell phone.  When your service is “turned on”, calls from numbers in your forward list will be re-routed to your “forward-to” number. All others will ring at your phone as usual.

How to use:

1. Lift the handset and listen for the dial tone.
2. Press *63.
3. Listen for an announcement telling you whether the feature is currently on or off. The recorded voice will then tell you how many (if any) numbers are currently stored in your list.
4. Follow the voice instructions and dial 3 to turn On (if its currently off), or turn the feature Off (if it is currently on).

To add the last caller to your forward list:

1. Press #01#.

To enter your “forward-to” number:

1. The first time you turn on the service, you’ll be asked to enter the number you’d like your special calls forwarded to.  From then on, the system will simply remind you of the current “forward-to” number.
2. If the current number is correct, dial 1.
3. If you wish to change the current “forward-to” number, dial 0 and then follow the voice instructions.

To hear the phone numbers on your list:

1. Dial 1.
2. After the list is read, voice instructions will follow.

To add a number to your list:

1. Press #.
2. Follow the voice instructions you’ll hear.  You can store up to 31 phone numbers in your forward list.

To remove a number from your list:

1. Press *.
2. Follow the voice instructions to remove any or all of those numbers from your forward list.

To hear instructions again:

1. Dial 0.

Note: You may press 1, 0 # or * at any time rather than waiting for the voice instructions. The list you create here is separate from any other lists you may be using for Distinctive Ringing/Call Waiting, Selective Call Forwarding, Selective Call Rejections, and similar services. This service can work with Call Forward (all calls).  Numbers on your preferred list will follow you to your Selective Call Forward number.  All other calls will be routed to your regular Call Forward number.

Don’t let unwanted calls disturb you.

How it works: 
You can program your phone to reject calls from any number you place in the rejection list.  When your service is “turned on”, any callers in this list will hear an announcement that your’re not accepting calls at this time.  All other calls will ring through as usual.

How to use:

1. Lift the handset and listen for the dial tone.
2. Press *60.
3. Listen for an announcement telling you whether the feature is currently on or off. The recorded voice will then tell you how many (if any) numbers are currently stored in your rejection list.
4. Follow the voice instructions and dial 3 to turn the feature On (if is currently off), or turn the feature Off (if it is currently on).

To add the last caller to your rejection list:

1. Press #01#.

To hear the phone numbers on your list:

1. Dial 1.
2. After the list is read, voice instructions will follow.

To add a number to your list:

1. Press #.
2. Follow the voice instructions you’ll hear. You can store up to 31 phone numbers in your rejection list.

To remove a number from your list:

1. Press *.
2. Follow the voice instructions to remove any or all of those numbers from your rejection list.

To hear instructions again:

1. Dial 0.

Note:  You will not be notified when or how many calls have been rejected. You may press 1, 0, # or * at any time rather than waiting for the voice instructions.  The list you create here is separate from any other lists you may be using for Distinctive Ringing/Call Waiting, Selective Call Acceptance, Selective Call Forwarding, and similar services.

Talk with two people in different places – at the same time.

How it works:

When you’re talking with someone, you can add a third person to the call.  It’s easy to coordinate family schedules or hold a telephone conference with business colleagues.

To add a third person to the call:

1. Press and quickly release the “switchhook” to place the first person on hold.
2. Listen for the dial tone.
3. Dial the third person’s phone number. (If you have Speed Calling, you may dial one of your codes instead).
4. When the third person answers, you can talk privately before making it a three-way conversation.
5. To make the three-way connection, press and quickly release the “Switchhook”. You can now talk with both people at the same time.

To cancel the three-way connection:

1. If the third person did not answer or you wish to disconnect them, just press and quickly release the “switchhook”.  You’ll be reconnected to the person holding.
2. Or, if either of the two people hang up, you can continue talking with the remaining person.

To end the call completely:

1. Simply hang up.

Receive messages using only a touchtone telephone.

How it works:

If you’re on the phone, voice mail automatically answers and incoming call and allows the caller to leave a message.  You will hear a special “stutter” dial-tone when you pick up your phone handset or if you have a telephone with a “message waiting” indicator light.

To access your Voice Mail Box to listen to messages or change your settings:

1. Dial 642-MAIL (6245).
2. Press 1 for new messages; press 2 to access saved messages; or press* to return to the main menu.
3. Press 1 to play or replay a message.
4. Press 2 to save the message and go to the next one.
5. Press 3 to delete the message and go to the next one.
6. Press 4 to save the message as new.
7. Press 7 to skip back three seconds within the message recording.
8. Press 8 to pause within the message. Press 8 again to continue.
9. Press 9 to skip forward three seconds within the message recording.
10. Press * to return to the main menu or just hang up when you are finished.