Ensure you're getting the speeds you're paying for. Click the image to the right to be taken to fast.com, a reliable speed test site.

Command IQ is an app that pairs with our Managed WiFi routers to control every aspect of your home network. Features include parental controls, guest networks, and speed tests.

Before calling to report an internet outage, please power down the modem, router, and connected devices. Give all devices a moment to rest before plugging everything back in. Usually, this simple fix is enough to get your internet working again. However, if this doesn't solve the problem, please call our office at 507-642-5555.

Electronics are not built to constantly be running at all times. Power cycling, a fancy way of saying unplugging the power cord, generally helps with most issues. Like other electronics, one of the biggest reasons you may benefit from rebooting your modem is because when it's left on for too long, it will slowly desynchronize from the internet service provider (ISP). This desynchronization causes the packets you are sending and receiving to become corrupt, requiring them to be resent, and thus, lowering your speed.

A quick reboot can fix internet issues, improve connectivity, and resolve wireless problems with devices. By unplugging the power cord from the back of the modem once a month, you are giving it the breather it needs.

How to Reboot Your Modem:

Shut down all devices (computers, TVs, tablets, etc.), then unplug the power cord from the modem and your router - verify all lights on the modem are off. Wait 1 minute before plugging the power cord back into the modem and router. Wait for the internet light to turn green, then turn your device back on.

Please refrain from pushing the Reset button on the back of your modem as donig so will require a reconfiguration in the system.